Frequently Asked Questions
Everything you need to know about your Grateful Dead apparel and gear.
When will my order ship?
Standard orders are processed within 1-3 business days. Once shipped, you will receive a tracking number via email to follow your package's journey.
What is your return policy?
We offer a 30-day return window for unworn and unwashed merchandise in its original packaging. Please note that limited edition drops and final sale items may not be eligible for return.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel typically follows standard unisex sizing, but we recommend checking specific measurements for our vintage-wash tees and premium hoodies.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
How should I care for my tie-dye and graphic prints?
To preserve the vibrant colors and print quality, we recommend washing your garments in cold water inside out and tumble drying on low heat or air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.